Property Management
Virtual Assistant
Want a full-time property management virtual assistant to support you with leasing, tenant communication, maintenance coordination and admin? We’re here to help.
Hire a Reliable, Full-Time
Virtual Assistant
Property Management Virtual Assistant
Property management can be relentless. Tenant enquiries come through all day, maintenance issues need following up, inspections have to be booked and lease paperwork never really stops. Even organised teams can find themselves constantly reacting to whatever lands next.
A property management virtual assistant can help take some of that admin pressure away from your local team. Your assistant will work from our managed office in the Philippines with secure infrastructure and onsite support. We’ll handle the recruitment, payroll and HR management, making it easier for you to bring extra support into the business without adding another local hire.
Helping Property Teams Stay Organised
At Smart Online Staff, we provide dedicated full-time virtual assistants who work only for your business. As they get familiar with your systems and processes, they become a consistent part of the workflow rather than temporary support.
A property management virtual assistant may assist with tenant follow-ups, scheduling inspections, processing admin tasks and managing day-to-day communication. Some businesses also use virtual assistants to help with leasing support or arrears reminders.
Keen to find out more? Just give us a call, and let’s have a chat about the tasks a property management virtual assistant could take off your shoulders.
Tailored for the way you work
The Smarter Way to Outsource
Our virtual employees are versatile, skilled and trained to support a wide range of industries and business needs.
Virtual Support for Builders & Tradies
When you’re on the tools or on site, we’re here to help with quoting, invoicing, scheduling and supplier follow-ups.
Call Handling & Calendar Management
We take care of your calls, cold outreach, appointment bookings, and calendar management.
We can handle all your invoicing and payments, and keep your books tidy with daily reconciliation and transaction management.
Our team helps spread the workload, taking pressure off partners or in-house admin personnel.
We keep the moving parts moving with call handling, calendar coordination and dispatch assistance.
We can enter job details, receipts, forms or client records accurately and quickly.
I’ve worked with Nathan and the Smart Online Staff team for several years now, and I couldn’t be happier with their service and support. I'm not particularly tech-savvy, but everything is straightforward and stress-free with Smart Online Staff.
One of my best decisions was hiring Jade as a virtual assistant through Nathan’s team. She’s been with me for a number of years now and has become an integral part of my business. Her professionalism, reliability, and dedication are a testament to the quality of staff Smart Online Staff delivers. I have complete confidence in Nathan and his team's ability to match the right person with the right business. I highly recommend their VA services.
Statewide Trade
Everyday admin, sorted
Ready to Spend More Time at Open Houses and Appraisals?
If your agents are stuck in admin instead of being in front of clients, it’s time to get help. Book a free discovery call, and we’ll chat about how a Real Estate Agent virtual assistant could support your office.
Invoicing
Send invoices on time, every time — no more late payments or forgotten jobs.
Xero Reconciliation
Keep your books tidy with daily reconciliation and transaction management.
Scheduling
Manage calendars, appointments, site visits and staff rosters with ease.
Customer Service
Answer calls, emails or live chats — professionally and consistently.
Data Entry
Enter job details, receipts, forms or client records accurately and quickly.
Tender Documentation
Prepare and polish tender responses, scope documents, and compliance packs.
Social Media
Schedule posts, respond to messages, and keep your presence active (without it falling to the bottom of your to-do list).