HR
Virtual Assistant
Hire a dedicated HR virtual assistant to support recruitment, onboarding, admin and employee coordination. Reliable full-time support.
Hire a Reliable, Full-Time
Virtual Assistant
HR Virtual Assistant
HR tasks tend to build gradually. Updating employee records, scheduling interviews, sending contracts, tracking leave requests. Individually these tasks are manageable, but together they can take up a surprising amount of time. An HR virtual assistant can help to keep these processes organised without adding another local hire.
Your HR virtual assistant will work full-time just for your business, supporting recruitment and employee administration in a consistent way. Over time, they become familiar with your systems, policies and communication style, which makes day-to-day coordination smoother.
Practical HR Support
An HR virtual assistant might assist with interview scheduling, onboarding documentation, maintaining employee records or preparing internal communications. Some businesses also use this role to help manage leave tracking, job ad posting or recruitment coordination. The scope depends on what’s creating the most pressure for your team. If hiring is your main bottleneck, our recruitment virtual assistant service focuses on job ads, screening and interview scheduling.
Because the support is ongoing, processes tend to become more structured. Things get documented properly, reminders happen on time, and HR admin stops falling to the bottom of the list.
Your assistant supports the admin side of HR. Hiring decisions, performance management and your obligations under the Fair Work Act stay with you and your management team. Payroll prep can also be combined with bookkeeping support.
A Steady Extension of Your Team
Your HR virtual assistant will work from our managed office in Cebu City with reliable infrastructure and onsite support. Smart Online Staff handles hiring, HR and employment management. You simply work directly with your assistant, just as you would with an in-house team member. If your HR workload is growing, a virtual assistant can provide consistent support without complicating your structure.
We know HR from the inside, because we run it every day for our own Cebu City team. Learn more about us.
“As a highly experienced Conveyor Technician, I needed support with admin, payroll, invoicing, and bookkeeping so I could focus on my work. SOHO’s Smart Online Staff provided exactly that.” Heath M., One-Step Splicing
Tailored for the way you work
The Smarter Way to Outsource
Our virtual employees are versatile, skilled and trained to support a wide range of industries and business needs.
Virtual Support for Builders & Tradies
When you’re on the tools or on site, we’re here to help with quoting, invoicing, scheduling and supplier follow-ups.
Call Handling & Calendar Management
We take care of your calls, cold outreach, appointment bookings, and calendar management.
We can handle all your invoicing and payments, and keep your books tidy with daily reconciliation and transaction management.
Our team helps spread the workload, taking pressure off partners or in-house admin personnel.
We keep the moving parts moving with call handling, calendar coordination and dispatch assistance.
We can enter job details, receipts, forms or client records accurately and quickly.
I’ve worked with Nathan and the Smart Online Staff team for several years now, and I couldn’t be happier with their service and support. I'm not particularly tech-savvy, but everything is straightforward and stress-free with Smart Online Staff.
One of my best decisions was hiring Jade as a virtual assistant through Nathan’s team. She’s been with me for a number of years now and has become an integral part of my business. Her professionalism, reliability, and dedication are a testament to the quality of staff Smart Online Staff delivers. I have complete confidence in Nathan and his team's ability to match the right person with the right business. I highly recommend their VA services.
Statewide Trade
Everyday admin, sorted
Why Choose Smart Online Staff for Your Outsourcing Needs?
We will recruit, train and supervise your real estate virtual assistant. They will work full-time from our managed Philippines office, which has dual ISPs, backup power and onsite IT/HR. Plus, we’re Australian-owned, bill in AUD, and offer a simple $300 setup and no lock-ins. Want to find out more?
Invoicing
Send invoices on time, every time — no more late payments or forgotten jobs.
Xero Reconciliation
Keep your books tidy with daily reconciliation and transaction management.
Scheduling
Manage calendars, appointments, site visits and staff rosters with ease.
Customer Service
Answer calls, emails or live chats — professionally and consistently.
Data Entry
Enter job details, receipts, forms or client records accurately and quickly.
Tender Documentation
Prepare and polish tender responses, scope documents, and compliance packs.
Social Media
Schedule posts, respond to messages, and keep your presence active (without it falling to the bottom of your to-do list).
Frequently Asked Questions
Is employee information kept confidential?
Yes. Your assistant works from our secure, managed office with strict data protection protocols and access monitoring, and only accesses the HR systems and files you approve.
Can an HR virtual assistant help with rosters?
Yes. Many businesses, especially in hospitality and trades, use their assistant to build rosters and collect timesheets for approval.
View our list of virtual assistant industries and other various virtual assistant roles, or call us on 07 3185 1111.