Tailored for the way you work
Built for Aussie business
Our team members integrate seamlessly into how you work.
As a highly experienced Conveyor Technician, I needed support with admin, payroll, invoicing, and bookkeeping so I could focus on my work. SOHO’s Smart Online Staff provided exactly that. My VA, Cristine, handles my day-to-day operations efficiently, saving me time and money. Since starting with SOHO, I’ve grown from a one-man operation to a team of three with a solid client base. If you need reliable, professional support, I highly recommend SOHO’s Smart Online Staff services!
Manager - One-Step Splicing
Tasks we handle
Core categories with quick examples. Click through for example and handover tips.
Virtual Assistants
Streamline your daily operations with skilled virtual assistants who handle admin, scheduling, and support tasks efficiently.
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Tech Support
Keep your systems running smoothly with reliable technical support and troubleshooting assistance.
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Graphic Designers
Bring your brand to life with creative, high-quality visuals designed by professional graphic designers.
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Web Developers
Build fast, functional, and visually engaging websites with the help of experienced web developers.
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Digital Marketing Managers
Drive growth and visibility with expert digital marketing managers who plan and execute effective online strategies.
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Lead Generation
Boost your sales pipeline with targeted lead generation services that deliver qualified prospects for your business.
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Call Handling & Calendar Management
We take care of your calls, cold outreach, appointment bookings, and calendar management.
Customer Service
We can answer your calls, emails or live chats, professionally and consistently.
Virtual Executives
Skilled support for leaders— we can manage your inboxes, schedules and stakeholder coordination, so you can focus on strategy.
Professional Services
We help bookkeepers, brokers and consultants stay on top of their paperwork.
Bookkeeping
We can handle all your invoicing and payments, and keep your books tidy with daily reconciliation and transaction management.
Data Entry
We can enter job details, receipts, forms or client records accurately and quickly.
Too much admin.
Not enough time?
If admin takes you away from the work that matters to your growth or bottom line, our team members are here to help. With one quick call, we can match you to the perfect team member who is highly skilled in the areas your business needs them to be. They become a part of your business and get to know your needs.
Let’s talk
Getting started is quick and easy
Tell us what you need
Got a mountain of admin? Let us know what tasks drain your time and we’ll help you shape the perfect support role.
Got a mountain of admin? Let us know what tasks drain your time and we’ll help you shape the perfect support role.
We find the right person
You don’t need to lift a finger. We handle the hiring, vetting, and shortlisting — then introduce you to the best match.
You don’t need to lift a finger. We handle the hiring, vetting, and shortlisting — then introduce you to the best match.
We manage the rest
From payroll and tech setup to HR and ongoing support — we’ve got you covered. You get the help, not the hassle.
From payroll and tech setup to HR and ongoing support — we’ve got you covered. You get the help, not the hassle.
I’ve worked with Nathan and the Smart Online Staff team for several years now, and I couldn’t be happier with their service and support. I'm not particularly tech-savvy, but everything is straightforward and stress-free with Smart Online Staff.
One of my best decisions was hiring Jade as a virtual assistant through Nathan’s team. She’s been with me for a number of years now and has become an integral part of my business. Her professionalism, reliability, and dedication are a testament to the quality of staff Smart Online Staff delivers. I have complete confidence in Nathan and his team's ability to match the right person with the right business. I highly recommend their VA services.
Statewide Trade
You drive your business.
We’ll back you up.
A dedicated, full-time team member who just gets it done — no payroll, no paperwork, no drama.
FAQs
How fast can we start?
Once we understand your needs, we can match you with a suitable assistant and begin onboarding within a few business days.
What if the fit is not right?
If your assigned assistant isn’t the right match, we’ll replace them quickly at no extra cost. Our goal is to ensure you’re fully satisfied with both the skills and working style of your VA.
How do you handle public holidays?
Our team works across multiple regions, so we’ll coordinate schedules in advance to ensure consistent coverage during public holidays. You can choose whether your VA observes your country’s holidays or continues working.
What about data security?
We take data protection seriously. All assistants sign confidentiality agreements, and we use secure communication and file-sharing tools to safeguard your business information.