Virtual
Assistant Industries
We provide industry-aligned virtual assistants who work full-time for your business, supported from our professionally managed Philippines office.
Virtual Assistant Services
for Various Industries
We provide skilled, experienced and dedicated virtual assistants who will work full-time for your business, supported from our professionally managed Philippines office with the reliability Australian businesses expect. Our virtual assistant services are tailored to your industry, workflows, systems and compliance requirements, so our virtual support feels like a natural extension of your team rather than an add-on.
Why Businesses Choose Smart Online Staff for Their Virtual Assistant Services
Our mission is simple: we provide Australian businesses like yours with reliable, long-term virtual staff while creating stable and rewarding careers for our Filipino team members. We will recruit, train and manage your assistant, and host them in our Filipino office, which has secure systems, onsite IT, HR and QA support. Plus, we bill in AUD, and we offer simple month-to-month terms with a $300 setup. If you’re looking for virtual assistant services that actually suit your industry, book a discovery call today.
Tailored for the way you work
Industries We Support
We provide virtual assistant services across all sorts of industries, including but not limited to:
We support bookkeeping, reconciliations and daily admin to keep accounts organised and running smoothly.
We assist with reporting, documentation and workflow support to help finance teams stay accurate and on track.
We manage scheduling, document control and job coordination to keep projects moving without delays.
We handle RFIs, registers, file management and project admin to support structured, compliant delivery.
We coordinate content, manage reporting and support campaign admin so marketing teams stay focused on performance.
We manage enrolments, inboxes, records and scheduling to keep education operations organised and responsive.
Even more virtual assistant roles
We assist with bookings, recalls and admin workflows to support smooth day-to-day clinic operations.
We manage patient admin, claims support and coordination to reduce admin load and improve patient flow.
We support rosters, supplier coordination and back-office admin to keep operations running efficiently.
We manage scheduling, tracking and documentation to support reliable and organised logistics operations.
We manage scheduling, tracking and documentation to support reliable and organised logistics operations.
We handle calls, quotes, invoicing and compliance so you can stay on the tools, not the paperwork.
Let’s Talk
Getting Started Is Quick and Easy
Tell us what you need
Got a mountain of admin? Let us know what tasks drain your time and we’ll help you shape the perfect support role.
Got a mountain of admin? Let us know what tasks drain your time and we’ll help you shape the perfect support role.
We find the right person
You don’t need to lift a finger. We handle the hiring, vetting, and shortlisting – then introduce you to the best match.
You don’t need to lift a finger. We handle the hiring, vetting, and shortlisting – then introduce you to the best match.
We manage the rest
From payroll and tech setup to HR and ongoing support – we’ve got you covered. You get the help, not the hassle.
From payroll and tech setup to HR and ongoing support – we’ve got you covered. You get the help, not the hassle.
I’ve worked with Nathan and the Smart Online Staff team for several years now, and I couldn’t be happier with their service and support. I'm not particularly tech-savvy, but everything is straightforward and stress-free with Smart Online Staff.
One of my best decisions was hiring Jade as a virtual assistant through Nathan’s team. She’s been with me for a number of years now and has become an integral part of my business. Her professionalism, reliability, and dedication are a testament to the quality of staff Smart Online Staff delivers. I have complete confidence in Nathan and his team's ability to match the right person with the right business. I highly recommend their VA services.
Statewide Trade
Everyday admin, sorted
Ready to Stop Juggling Calls?
If you’re tired of choosing between answering the phone and doing the work, our virtual receptionist services can help. Book a free discovery call and we’ll talk through what you need and how we can support you.
Invoicing
Send invoices on time, every time — no more late payments or forgotten jobs.
Xero Reconciliation
Keep your books tidy with daily reconciliation and transaction management.
Scheduling
Manage calendars, appointments, site visits and staff rosters with ease.
Customer Service
Answer calls, emails or live chats — professionally and consistently.
Data Entry
Enter job details, receipts, forms or client records accurately and quickly.
Tender Documentation
Prepare and polish tender responses, scope documents, and compliance packs.
Social Media
Schedule posts, respond to messages, and keep your presence active (without it falling to the bottom of your to-do list).