Virtual Assistant for
Small Business Owners
Sick of doing everything yourself? Hire a full-time Virtual Assistant for your small business. Affordable, reliable and just for you.
Reliable, Full-Time Virtual Assistant
for Small Business Owners
We get it. When you’re a sole trader running your own business, you end up being the boss, the bookkeeper, the receptionist and the admin team. So it’s no wonder you’re always flat-out. A virtual assistant for small business owners is the perfect solution. They can take the load off your shoulders and handle all the admin jobs that take up your time, so you can focus on growing your business, spending time with your loved ones, and get your evenings back.
A Virtual Assistant for Small Business Owners Can Help You To…
- Put together quotes and send invoices on time
- Chase up payments so cash keeps rolling in
- Answer calls and emails for you
- Track jobs and keep records neat
- Help with bookkeeping and admin
Why Choose Smart Online Staff?
- Proudly Australian-owned – everything’s billed in AUD, so there’s no mucking around with exchange rates or overseas transfers.
- We handle the hard stuff – payroll, HR, and IT support are all managed by our team.
- Full-time, dedicated staff – forget freelancers or temps. Your virtual assistant is committed to your business only, long-term.
- Affordable and flexible – it’s just $300 to get started, with simple month-to-month contracts and no lock-ins.
- Professional office environment – your virtual assistant will work from our fully equipped Philippines office with dual internet, backup power and reliable phone systems, so you can rest assured they’ll be online when you need them.
Tailored for the way you work
The Smarter Way to Outsource
Our virtual employees are versatile, skilled and trained to support a wide range of industries and business needs.
Virtual Support for Builders & Tradies
When you’re on the tools or on site, we’re here to help with quoting, invoicing, scheduling and supplier follow-ups.
When you’re on the tools or on site, we’re here to help with quoting, invoicing, scheduling and supplier follow-ups.
Call Handling & Calendar Management
We take care of your calls, cold outreach, appointment bookings, and calendar management.
We take care of your calls, cold outreach, appointment bookings, and calendar management.
Bookkeeping
We can handle all your invoicing and payments, and keep your books tidy with daily reconciliation and transaction management.
We can handle all your invoicing and payments, and keep your books tidy with daily reconciliation and transaction management.
Family-Run Businesses
Our team helps spread the workload, taking pressure off partners or in-house admin personnel.
Our team helps spread the workload, taking pressure off partners or in-house admin personnel.
Logistics
We keep the moving parts moving with call handling, calendar coordination and dispatch assistance.
We keep the moving parts moving with call handling, calendar coordination and dispatch assistance.
Data Entry
We can enter job details, receipts, forms or client records accurately and quickly.
We can enter job details, receipts, forms or client records accurately and quickly.
I’ve worked with Nathan and the Smart Online Staff team for several years now, and I couldn’t be happier with their service and support. I'm not particularly tech-savvy, but everything is straightforward and stress-free with Smart Online Staff.
One of my best decisions was hiring Jade as a virtual assistant through Nathan’s team. She’s been with me for a number of years now and has become an integral part of my business. Her professionalism, reliability, and dedication are a testament to the quality of staff Smart Online Staff delivers. I have complete confidence in Nathan and his team's ability to match the right person with the right business. I highly recommend their VA services.
Statewide Trade
Everyday admin, sorted
Keen to Free Up Your Time?
Book a free discovery call today, and we’ll line you up with a virtual assistant for small business owners who can take care of all the time-consuming admin, so that you can get back to focusing on the parts of your business you care about most.
Invoicing
Send invoices on time, every time — no more late payments or forgotten jobs.
Xero Reconciliation
Keep your books tidy with daily reconciliation and transaction management.
Scheduling
Manage calendars, appointments, site visits and staff rosters with ease.
Customer Service
Answer calls, emails or live chats — professionally and consistently.
Data Entry
Enter job details, receipts, forms or client records accurately and quickly.
Tender Documentation
Prepare and polish tender responses, scope documents, and compliance packs.
Social Media
Schedule posts, respond to messages, and keep your presence active (without it falling to the bottom of your to-do list).