Virtual Assistant for
Startups

Running a family business? Share the load with a full-time virtual assistant who takes care of the admin, calls and accounts while you focus on the important stuff.

Business team collaborating and solving challenges in the office

Virtual Assistant for Family-Run Businesses & Startups

In family-run businesses and start-ups, one person often gets stuck with the admin, while the others run the day-to-day. This is a recipe for burnout. Why not let one of our virtual assistants for startups and family-run businesses take care of the background tasks instead? It’s a great way to even out your workload and take the pressure off your partners.

A Virtual Assistant Could Help Your Family-Run Business To…

  • Handle payroll and data entry
  • Manage suppliers and client calls
  • Keep on top of emails and enquiries
  • Take care of invoices, payments and accounts
  • Sort out compliance and paperwork

Why Choose Smart Online Staff?

  • Australian-owned and local-first – we bill in AUD, so you don’t have to worry about exchange rates or complicated overseas payments.

  • We take care of the background tasks – payroll, HR, and IT are all managed by us, leaving you free to focus on the family and the business.

  • Dedicated, long-term virtual assistants – no temps or casual gig workers. Your assistant works only for your business and becomes part of your team.

  • Flexible and affordable – it’s just $300 to get started, with easy month-to-month contracts and no lock-ins.

  • Stable, professional setup – our virtual assistants work from a fully equipped office in the Philippines with dual internet, backup power and reliable phone lines.

Tailored for the way you work

The Smarter Way to Outsource

Our virtual employees are versatile, skilled and trained to support a wide range of industries and business needs.

Virtual Support for Builders & Tradies

When you’re on the tools or on site, we’re here to help with quoting, invoicing, scheduling and supplier follow-ups.

Call Handling & Calendar Management

We take care of your calls, cold outreach, appointment bookings, and calendar management.

Bookkeeping

We can handle all your invoicing and payments, and keep your books tidy with daily reconciliation and transaction management.

Family-Run Businesses

Our team helps spread the workload, taking pressure off partners or in-house admin personnel.

Logistics

We keep the moving parts moving with call handling, calendar coordination and dispatch assistance.

Data Entry

We can enter job details, receipts, forms or client records accurately and quickly.

I’ve worked with Nathan and the Smart Online Staff team for several years now, and I couldn’t be happier with their service and support. I'm not particularly tech-savvy, but everything is straightforward and stress-free with Smart Online Staff.

One of my best decisions was hiring Jade as a virtual assistant through Nathan’s team. She’s been with me for a number of years now and has become an integral part of my business. Her professionalism, reliability, and dedication are a testament to the quality of staff Smart Online Staff delivers. I have complete confidence in Nathan and his team's ability to match the right person with the right business. I highly recommend their VA services.

- David P.,

Statewide Trade

Everyday admin, sorted

Curious About Hiring a Virtual Assistant for Your Family-Run Business?

Book a discovery call today and let us find you a virtual assistant who can give your family business or startup the backup it needs.

Invoicing

Send invoices on time, every time — no more late payments or forgotten jobs.

Xero Reconciliation

Keep your books tidy with daily reconciliation and transaction management.

Scheduling

Manage calendars, appointments, site visits and staff rosters with ease.

Customer Service

Answer calls, emails or live chats — professionally and consistently.

Data Entry

Enter job details, receipts, forms or client records accurately and quickly.

Tender Documentation

Prepare and polish tender responses, scope documents, and compliance packs.

Social Media

Schedule posts, respond to messages, and keep your presence active (without it falling to the bottom of your to-do list).

Drop us a line, we’ll call you right back.

We’ll walk you through how an SOS team member can take admin off your plate — no stress, no strings.

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