Virtual Assistant for
Startups
Running a family business? Share the load with a full-time virtual assistant who takes care of the admin, calls and accounts while you focus on the important stuff.
Virtual Assistant for Family-Run Businesses & Startups
In family-run businesses and start-ups, one person often gets stuck with the admin, while the others run the day-to-day. This is a recipe for burnout. Why not let one of our virtual assistants for startups and family-run businesses take care of the background tasks instead? It’s a great way to even out your workload and take the pressure off your partners.
A Virtual Assistant Could Help Your Family-Run Business To…
- Handle payroll and data entry
- Manage suppliers and client calls
- Keep on top of emails and enquiries
- Take care of invoices, payments and accounts
- Sort out compliance and paperwork
Why Choose Smart Online Staff?
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Australian-owned and local-first – we bill in AUD, so you don’t have to worry about exchange rates or complicated overseas payments.
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We take care of the background tasks – payroll, HR, and IT are all managed by us, leaving you free to focus on the family and the business.
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Dedicated, long-term virtual assistants – no temps or casual gig workers. Your assistant works only for your business and becomes part of your team.
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Flexible and affordable – it’s just $300 to get started, with easy month-to-month contracts and no lock-ins.
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Stable, professional setup – our virtual assistants work from a fully equipped office in the Philippines with dual internet, backup power and reliable phone lines.
Tailored for the way you work
The Smarter Way to Outsource
Our virtual employees are versatile, skilled and trained to support a wide range of industries and business needs.
Virtual Support for Builders & Tradies
When you’re on the tools or on site, we’re here to help with quoting, invoicing, scheduling and supplier follow-ups.
When you’re on the tools or on site, we’re here to help with quoting, invoicing, scheduling and supplier follow-ups.
Call Handling & Calendar Management
We take care of your calls, cold outreach, appointment bookings, and calendar management.
We take care of your calls, cold outreach, appointment bookings, and calendar management.
Bookkeeping
We can handle all your invoicing and payments, and keep your books tidy with daily reconciliation and transaction management.
We can handle all your invoicing and payments, and keep your books tidy with daily reconciliation and transaction management.
Family-Run Businesses
Our team helps spread the workload, taking pressure off partners or in-house admin personnel.
Our team helps spread the workload, taking pressure off partners or in-house admin personnel.
Logistics
We keep the moving parts moving with call handling, calendar coordination and dispatch assistance.
We keep the moving parts moving with call handling, calendar coordination and dispatch assistance.
Data Entry
We can enter job details, receipts, forms or client records accurately and quickly.
We can enter job details, receipts, forms or client records accurately and quickly.
I’ve worked with Nathan and the Smart Online Staff team for several years now, and I couldn’t be happier with their service and support. I'm not particularly tech-savvy, but everything is straightforward and stress-free with Smart Online Staff.
One of my best decisions was hiring Jade as a virtual assistant through Nathan’s team. She’s been with me for a number of years now and has become an integral part of my business. Her professionalism, reliability, and dedication are a testament to the quality of staff Smart Online Staff delivers. I have complete confidence in Nathan and his team's ability to match the right person with the right business. I highly recommend their VA services.
Statewide Trade
Everyday admin, sorted
Curious About Hiring a Virtual Assistant for Your Family-Run Business?
Book a discovery call today and let us find you a virtual assistant who can give your family business or startup the backup it needs.
Invoicing
Send invoices on time, every time — no more late payments or forgotten jobs.
Xero Reconciliation
Keep your books tidy with daily reconciliation and transaction management.
Scheduling
Manage calendars, appointments, site visits and staff rosters with ease.
Customer Service
Answer calls, emails or live chats — professionally and consistently.
Data Entry
Enter job details, receipts, forms or client records accurately and quickly.
Tender Documentation
Prepare and polish tender responses, scope documents, and compliance packs.
Social Media
Schedule posts, respond to messages, and keep your presence active (without it falling to the bottom of your to-do list).