Contractor
Virtual Assistant
Trades or services contractor? Hire a full-time contractor virtual assistant to manage your calls, jobs, invoices and compliance.
Hire a Reliable, Full-Time
Virtual Assistant
Contractor Virtual Assistant
Whether you’re in electrical, plumbing, HVAC, cleaning or landscaping, a contractor virtual assistant keeps your pipeline organised and your diary under control.
A Contractor Virtual Assistant Can Help You To
- Answer/route calls, log jobs and issue work orders
- Build and chase quotes, send invoices and reconcile payments
- Coordinate technician schedules, runsheets and materials follow-ups
- Maintain licences, inductions and safety/compliance records
The Benefits of Working With a Contractor Virtual Assistant
- Fewer no-shows and tighter daily routes
- Faster cashflow with timely quotes and invoices
- Better utilisation of technicians and vans
- Less admin stress during peak times
Tailored for the way you work
The Smarter Way to Outsource
Our virtual employees are versatile, skilled and trained to support a wide range of industries and business needs.
Virtual Support for Builders & Tradies
When you’re on the tools or on site, we’re here to help with quoting, invoicing, scheduling and supplier follow-ups.
Call Handling & Calendar Management
We take care of your calls, cold outreach, appointment bookings, and calendar management.
We can handle all your invoicing and payments, and keep your books tidy with daily reconciliation and transaction management.
Our team helps spread the workload, taking pressure off partners or in-house admin personnel.
We keep the moving parts moving with call handling, calendar coordination and dispatch assistance.
We can enter job details, receipts, forms or client records accurately and quickly.
I’ve worked with Nathan and the Smart Online Staff team for several years now, and I couldn’t be happier with their service and support. I'm not particularly tech-savvy, but everything is straightforward and stress-free with Smart Online Staff.
One of my best decisions was hiring Jade as a virtual assistant through Nathan’s team. She’s been with me for a number of years now and has become an integral part of my business. Her professionalism, reliability, and dedication are a testament to the quality of staff Smart Online Staff delivers. I have complete confidence in Nathan and his team's ability to match the right person with the right business. I highly recommend their VA services.
Statewide Trade
Everyday admin, sorted
Why Contractors Choose Smart Online Staff
At Smart Online Staff, we’re Australian-owned, bill in AUD and have a low $300 setup with no lock-ins. We will find you an excellent contractor virtual assistant who will be dedicated to your business full-time. Then, we will host them in our managed PH office with dual ISPs, backup power and reliable operational support. Want to find out more?
Invoicing
Send invoices on time, every time — no more late payments or forgotten jobs.
Xero Reconciliation
Keep your books tidy with daily reconciliation and transaction management.
Scheduling
Manage calendars, appointments, site visits and staff rosters with ease.
Customer Service
Answer calls, emails or live chats — professionally and consistently.
Data Entry
Enter job details, receipts, forms or client records accurately and quickly.
Tender Documentation
Prepare and polish tender responses, scope documents, and compliance packs.
Social Media
Schedule posts, respond to messages, and keep your presence active (without it falling to the bottom of your to-do list).