Virtual Assistants for
Call Handling & Calendar Management
Never miss a call or appointment again. A Filipino VA can handle your calls and calendar reliably from our managed office.
Never Miss a Call
or Booking Again.
We know that missed calls often mean lost jobs, and that a messy calendar creates double bookings and wasted time. So why not outsource your call handling and calendar management to one of our dedicated and experienced virtual assistants? They’ll keep things running smoothly, so you can get on with your day.
Here’s How Our VAs Can Help
Your full-time virtual assistant will be committed to helping you and your business alone (not you and 20 other businesses!). They can help you to:
- Answer and transfer calls promptly
- Respond to enquiries professionally
- Book and confirm appointments
Send reminders and follow-ups - Keep your calendar organised and up to date
The Benefits of Choosing Us for Your Call Centre Outsourcing Services
- We’re a trusted Australian company — invoices in AUD, with no overseas payment hassles.
- We manage payroll, HR, and IT — this saves you time and stress, so you can focus on more important things.
- We facilitate long-term relationships, not gig-based hiring — our VAs are full-time, committed, and dedicated to your business only.
- Budget-friendly and flexible — $300 setup fee, rolling 30-day contracts, no lock-ins.
- Our VAs have a full office set up — they work from our purpose-built Philippines office with backup power, reliable phone lines and dual internet.
Tailored for the way you work
The Smarter Way to Outsource
Our virtual employees are versatile, skilled and trained to support a wide range of industries and business needs.
Virtual Support for Builders & Tradies
When you’re on the tools or on site, we’re here to help with quoting, invoicing, scheduling and supplier follow-ups.
When you’re on the tools or on site, we’re here to help with quoting, invoicing, scheduling and supplier follow-ups.
Call Handling & Calendar Management
We take care of your calls, cold outreach, appointment bookings, and calendar management.
We take care of your calls, cold outreach, appointment bookings, and calendar management.
Bookkeeping
We can handle all your invoicing and payments, and keep your books tidy with daily reconciliation and transaction management.
We can handle all your invoicing and payments, and keep your books tidy with daily reconciliation and transaction management.
Family-Run Businesses
Our team helps spread the workload, taking pressure off partners or in-house admin personnel.
Our team helps spread the workload, taking pressure off partners or in-house admin personnel.
Logistics
We keep the moving parts moving with call handling, calendar coordination and dispatch assistance.
We keep the moving parts moving with call handling, calendar coordination and dispatch assistance.
Data Entry
We can enter job details, receipts, forms or client records accurately and quickly.
We can enter job details, receipts, forms or client records accurately and quickly.
I’ve worked with Nathan and the Smart Online Staff team for several years now, and I couldn’t be happier with their service and support. I'm not particularly tech-savvy, but everything is straightforward and stress-free with Smart Online Staff.
One of my best decisions was hiring Jade as a virtual assistant through Nathan’s team. She’s been with me for a number of years now and has become an integral part of my business. Her professionalism, reliability, and dedication are a testament to the quality of staff Smart Online Staff delivers. I have complete confidence in Nathan and his team's ability to match the right person with the right business. I highly recommend their VA services.
Statewide Trade
Everyday admin, sorted
Ready to Stop Juggling Calls
and Missing Appointments?
Book a free discovery call today and we can match you with an experienced, highly-skilled virtual assistant who will keep your clients connected and your calendar under control.
Invoicing
Send invoices on time, every time — no more late payments or forgotten jobs.
Xero Reconciliation
Keep your books tidy with daily reconciliation and transaction management.
Scheduling
Manage calendars, appointments, site visits and staff rosters with ease.
Customer Service
Answer calls, emails or live chats — professionally and consistently.
Data Entry
Enter job details, receipts, forms or client records accurately and quickly.
Tender Documentation
Prepare and polish tender responses, scope documents, and compliance packs.
Social Media
Schedule posts, respond to messages, and keep your presence active (without it falling to the bottom of your to-do list).