Veterinary
Virtual Assistant
A dedicated veterinary virtual assistant can help your practice stay on top of bookings, general enquiries and routine administration. Find out more.
Hire a Reliable, Full-Time
Virtual Assistant
Veterinary Virtual Assistant
There’s plenty of work going on in a veterinary practice that has nothing to do with treating an animal. Appointments have to be moved, emails need answers, details need updating, owners call with questions. None of these jobs is particularly unusual, but together they can take up a surprising amount of time.
A veterinary virtual assistant can take responsibility for the administrative tasks that don’t need to be handled by someone on your clinical team. That could include appointment administration, general enquiries, inbox management or data entry. What you hand over will depend on your practice and, importantly, what you’re comfortable having someone else manage.
The Same Person, Every Day
Our approach is based on dedicated staffing. We recruit someone to work full-time for your business, rather than allocating individual tasks to a pool of virtual assistants. That means your veterinary virtual assistant has time to learn the less obvious things about your practice, including how the team works, which systems you use and how you prefer everyday enquiries to be handled. They work from our managed office in the Philippines, with backup power, reliable internet and support from our team onsite. We handle recruitment, HR and payroll too.
Why Choose Smart Online Staff?
You may already know which admin jobs you’d happily stop doing tomorrow. If so, book a No-Obligation Discovery Call and tell us what’s currently taking up your team’s time.
Tailored for the way you work
The Smarter Way to Outsource
Our virtual employees are versatile, skilled and trained to support a wide range of industries and business needs.
Virtual Support for Builders & Tradies
When you’re on the tools or on site, we’re here to help with quoting, invoicing, scheduling and supplier follow-ups.
Call Handling & Calendar Management
We take care of your calls, cold outreach, appointment bookings, and calendar management.
We can handle all your invoicing and payments, and keep your books tidy with daily reconciliation and transaction management.
Our team helps spread the workload, taking pressure off partners or in-house admin personnel.
We keep the moving parts moving with call handling, calendar coordination and dispatch assistance.
We can enter job details, receipts, forms or client records accurately and quickly.
I’ve worked with Nathan and the Smart Online Staff team for several years now, and I couldn’t be happier with their service and support. I'm not particularly tech-savvy, but everything is straightforward and stress-free with Smart Online Staff.
One of my best decisions was hiring Jade as a virtual assistant through Nathan’s team. She’s been with me for a number of years now and has become an integral part of my business. Her professionalism, reliability, and dedication are a testament to the quality of staff Smart Online Staff delivers. I have complete confidence in Nathan and his team's ability to match the right person with the right business. I highly recommend their VA services.
Statewide Trade
Everyday admin, sorted
Why Choose Smart Online Staff for Your Outsourcing Needs?
We will recruit, train and supervise your real estate virtual assistant. They will work full-time from our managed Philippines office, which has dual ISPs, backup power and onsite IT/HR. Plus, we’re Australian-owned, bill in AUD, and offer a simple $300 setup and no lock-ins. Want to find out more?
Invoicing
Send invoices on time, every time — no more late payments or forgotten jobs.
Xero Reconciliation
Keep your books tidy with daily reconciliation and transaction management.
Scheduling
Manage calendars, appointments, site visits and staff rosters with ease.
Customer Service
Answer calls, emails or live chats — professionally and consistently.
Data Entry
Enter job details, receipts, forms or client records accurately and quickly.
Tender Documentation
Prepare and polish tender responses, scope documents, and compliance packs.
Social Media
Schedule posts, respond to messages, and keep your presence active (without it falling to the bottom of your to-do list).